Shipping & delivery

Choose the delivery option that works for you

Available services, prices and estimated delivery dates are calculated for your address and shown during checkout.

Courier delivery

FedEx and DHL

Available carrier services are shown for the selected destination.

Collect your order

Store pickup

Choose pickup at checkout when the option is available for your order.

After dispatch

Shipment tracking

Use the tracking details provided when your parcel is dispatched.

How it works

From checkout to delivery

The exact shipping choice depends on the destination, parcel details and services available for the order.

  1. 1
    Enter the delivery address

    Add the complete destination, postcode and contact phone number during checkout.

  2. 2
    Compare available services

    The checkout shows the available carriers, estimated time and price for that address.

  3. 3
    We prepare the order

    Product availability and dispatch information are shown before the order is placed.

  4. 4
    Track the shipment

    After dispatch, use the provided tracking details to follow the parcel.

Delivery methods

Available carriers and pickup

FedEx

Economy and priority services may be offered depending on the delivery address.

DHL

DHL delivery appears automatically when the service is available for the destination.

Store pickup

Pickup can be selected during checkout when it is available for the items in the order.

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Only services available for your order are displayed. Additional carriers can appear automatically when they are connected and available for the selected address.

Delivery coverage

Delivery zones

Spareza delivers across Europe and to supported destinations worldwide. The periods below are typical carrier transit times after dispatch.

ZoneCoverageEstimated transit time
Zone 1 โ€” EU BalticsEstonia, Latvia, Lithuania1โ€“2 business days
Zone 2 โ€” Northern EuropeFinland, Sweden, Denmark, Norway2โ€“3 business days
Zone 3 โ€” Central EuropeGermany, Poland, Czech Republic, Austria, Netherlands, Belgium2โ€“4 business days
Zone 4 โ€” South & West EuropeFrance, Spain, Italy, Portugal and remaining EU countries3โ€“5 business days
Zone 5 โ€” WorldwideOther supported destinations outside the EU5โ€“10 business days
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Transit time starts after the parcel is dispatched. The exact available service, estimated date and cost are shown during checkout for the selected address.

Order processing

Order cutoff time

15:00

Same-day dispatch cutoffOrders placed before 15:00 on business days are dispatched the same day. Orders placed after 15:00 are dispatched on the next business day.

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Times are based on local time in Estonia. Product availability, warehouse preparation and public holidays in Estonia may affect the dispatch date.

Typical schedule

Delivery times

Delivery time is counted in business days from the day of dispatch, not from the day the order is placed. The table shows a typical schedule for available items.

Order placedTypical dispatchBaltics deliveryEU delivery
Monday before 15:00MondayTuesdayโ€“WednesdayWednesdayโ€“Friday
Monday after 15:00TuesdayWednesdayโ€“ThursdayThursdayโ€“Monday
Friday before 15:00FridayMondayโ€“TuesdayTuesdayโ€“Thursday
Weekend or public holidayNext business dayFrom the following business dayAccording to the selected service
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The dispatch date depends on product availability. Relevant availability and delivery information is shown on the product page, during checkout and in the order confirmation.

Price & timing

How cost and delivery time are calculated

01

Delivery destinationThe country, postcode and address determine which services can be used.

02

Parcel detailsWeight, dimensions and the number of parcels can affect the final price.

03

Selected serviceEconomy, priority and pickup options have different prices and timings.

04

Product dispatchItems may have different warehouse preparation or dispatch times.

The final shipping price is always shown before payment.No fixed free-shipping threshold is applied.

Tracking

Follow your shipment

Tracking information becomes available after the parcel is prepared and dispatched. An order containing items from different sources may be delivered in more than one shipment.

Have your order details readyUse the order number and matching email address.

Track your order โ†’
Receiving an order

Check the parcel at delivery

โœ“

Before accepting

Check the outer packaging for visible damage and confirm that the number of parcels is correct.

!

If the parcel is damaged

Photograph the packaging and contents, keep all materials and contact support with the order number.

โ†—

If delivery is missed

Follow the instructions provided by the carrier or use the tracking page for the next available action.

Frequently asked questions

Shipping questions

How much does delivery cost?

The cost is calculated for your address and parcel details. The final amount is shown during checkout before payment.

Which carrier will deliver my order?

The checkout shows the carriers currently available for your destination. Depending on the address, this may include FedEx, DHL or another connected service.

Can I collect my order?

Store pickup can be selected when it is available for your order. The pickup information is shown during checkout.

Why can an order arrive in several parcels?

Items can be prepared from different sources. When this happens, separate tracking information may be provided for each shipment.